In-N-Out Burger: A Behind-the-Counter Look at the Fast-Food Chain That Breaks All the Rules
In-N-Out Burger: A Behind-the-Counter Look at the Fast-Food Chain That Breaks All the Rules
Customer Reviews:
I thoroughly enjoyed this book. It has great insight into the Snyder family and the beginnings of In-N-Out. It also includes some simple but outstanding business principles that can be learned from the way Harry and Rich did business. The story has plenty of drama, too. Whether or not you are a fan of their hamburgers, I recommend this book has a great read on family-owned businesses and the story of an entire era of americana.
By Vanessa Krasniewicz (VA United States)
Informative beyond necessity. You get the idea the author was paid by the word and padded this book heavily with extraneous material for a big paycheck. The pertinent information is in there and it is worth reading, but you have to wade through a lot of historical background and family background material given in too much detail. A good editor would have helped pare this book down to make it a better read.
By J. Franks (Oregon)
If you have ever had the pleasure of eating an In & Out Burger your next experience with a double-double may not be the same after reading this book. The author does an excellent job of telling the story of the company. The determination and tenacity of the original creators of the best burger ever made (in my opinion), is inspiring. However, it also very depressing to read about the rest of the family, their greed and failure to live up to the legacy of their elders.
By J. Osborne (Grand Rapids, MI USA)
This book is interesting on so many levels. First and foremost any In-N-Out fan has to know the history behind the founding of the company and the birth of the Double-Double. Second, anyone interested in business practices will be fascinated by Harrry Snyder’s philosphies and decisions - especially those that are so opposite of what the rest of the industry did and is doing today. (The customer is always right. Do one thing and do it well. Keep your employees happy and they’ll keep your customers happy.) And third the story of the generations of Snyders and their role in the company is a mesmerizing drama with dynamic characters and surprising plot twists. A great read all around.
By Melinda Miller (Mesa, AZ)
As a lifelong loyal consumer of In-N-Out, like my craving for Double Doubles, I couldn’t wait to pick up the book. Like visiting In-N-Out itself, the book didn’t disappoint. I thought I knew everything about In-N-Out Burger, but I gained some wonderful new insights about the starting of the business, the founders and their descendents, the fast food industry as a whole, the behind the scenes turbulence of In-N-Out, and its mission of doing a few things extremely well. I can hardly wait to get back to the West Coast for a steady diet of Double Doubles, strawberry shakes, and animal style fries. I hope you enjoy the book as much as I did.
By Jeremy Hroblak (Los Angeles, CA USA)
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